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Need Help?

Log in – errors / unable to log in / forgot my password

If you lost your user name or password for any of the protected sites – here is the contact information to help you get back on track.

Quotes, Forms, Product Info, Age/Amt Requirement sections – IPipeLine
Please select the I Forgot User name, or Forgot Password link to retrieve or replace your log in codes.
If your still having trouble after resetting  – please contact the I Pipeline Service center at 800-641-6557 opt.1

How to Create an IPipeline User Name and Password – CLICK HERE

Case Status or “Drop Ticket” Login/password assistance

Please contact Angie DeFazio 

Direct 215-875-8778
Toll Free – 1-800-446-7872

Surance Bay/SureLC – – Licensing

Simply Click the Password Recovery Button – – this will also find or reset your Log in ID as well if needed.If your still unable to log on – please contact a member of the licensing team direct at
1-800-446-7872 or C&


Please click “FORGOT YOUR PASSWORD” and a password reminder will be sent via the method you choose. If you’re still having trouble, please reregister to sign up for a new log in and password. Once your new log in is created you may need to wait an hour before logging back in.


Our Value to You

We take care of the heavy lifting, freeing up more time for you to spend with clients. With IU, you will experience true teamwork through our  relationships, service, underwriting, and sales teams.

We  provide personalized attention to you.


“We find the ability to share underwriting files between Guardian and IU to be extremely beneficial in our daily business processing. In addition, our ability to share files is a terrific recruiting tool we can add to our value proposition, to help our associates build their careers.”

Nat Perlmutter   

“As a long time producer at Guardian, for many years we were writing UL and large term cases with various brokerage general agencies throughout the country.
For the last three years, we only write business with IU for the following reasons:
1. Quick response to every inquiry
2. We do not need to get unnecessary underwriting requirements. This saves time.
3, Expert advice on advanced planning situations.
4, Fantastic and quick underwriting. Superb communication and follow through.
5. Maybe, most importantly, getting exceptions and negotiating better underwriting classes than originally issued.

My life and business is better because of IU and their fantastic TEAM.”

Earl E. Rubinoff, CLU   

Contact Us

Innovative Underwriters
1800 JFK Blvd, Suite 700 
Philadelphia, PA 19103
Phone: 800.446.7872

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